R.A.O Fish Merchants

Fish Merchants of London

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Frequently Asked Questions

FAQ'S ​For any questions that do not appear here, please feel free to call or e-mail us.

To open an account with R.A.O

You have various options available to you.

1. Complete the application online and upload 2 trade references.

2. Download the form and send the completed form with 2 trade references to Lee Oliver, R.O.A Fish Merchants (London) Ltd , Billingsgate Market, Unit Q10/ Office 84 Trafalgar Way, London E14 5ST

3. Fax the completed form with 2 trade references on: 0207 515 4848

New account Procedure?

You will need to submit two trade references along with the completed application form. We will then do a credit check on your business and if satisfactory, issue you with your R.A.O account details.

How do I place an order?

Please telephone, fax or email your PRINTED order requests the night before by 2 a.m of the day you require delivery. If the produce is in stock we will deliver the next morning. If not available, we will call with suggested replacements /options/ delivery dates.

What happens if I order the wrong produce?

Please call Sarah, Michael or Lee on 0207 515 4848 and they will be happy to help.

What happens if there's a problem with the produce delivered?

Please call Sarah, Michael or Lee on 0207 515 4848 and they will be happy to help.

Contact Us

For all enquiries please get in touch using the form below, or give us a call.

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